Characteristics of electronic patient-provider messaging system utilisation in an urban health care organisation

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Characteristics of electronic patient-provider messaging system utilisation in an urban health care organisation.

INTRODUCTION Research suggests that electronic messaging can improve patient engagement. Studies indicate that a 'digital divide' may exist, where certain patient populations may be using electronic messaging less frequently. This study aims to determine which patient characteristics are associated with different levels of usage of an electronic patient-provider messaging system in a diverse ur...

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BACKGROUND As information and communication technology is becoming more widely implemented across health care organizations, patient-provider email or asynchronous electronic secure messaging has the potential to support patient-centered communication. Within the medical home model of the Veterans Health Administration (VA), secure messaging is envisioned as a means to enhance access and streng...

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Improving continuity of care through an electronic messaging system

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ژورنال

عنوان ژورنال: Journal of Innovation in Health Informatics

سال: 2014

ISSN: 2058-4563,2058-4555

DOI: 10.14236/jhi.v22i1.75